Refund Policy

Teja Finance Private Limited

At Teja Finance Private Limited, we value transparency and fairness in all our transactions. This Refund Policy outlines the terms under which refunds are processed for our clients and partners.

1. Non-Refundable Fees

- The setup cost charged at the time of onboarding is strictly non-refundable under any circumstances.
- This fee covers administrative, technical, and operational costs incurred during the initiation of service.

2. Refundable Security Deposit

- A security deposit may be collected as part of certain agreements.
- This deposit is refundable provided that:
  - There are no chargebacks initiated during the course of the agreement.
  - All obligations as outlined in the agreement have been fulfilled.

3. Chargebacks

- If a chargeback is received for any transaction linked to the client's account,then it will be deducted from security deposit .
- Teja Finance reserves the right to deduct any outstanding dues or penalties from the security deposit before issuing a refund, if applicable.

4. Refund Processing Timeline

- Eligible refunds of the security deposit will be processed within

Name of plans   Amount   Refund Timeline

1.  Starter     50000/-       3 months

2.  Growth   100000/-     6 months

3.  Scale    200000/-    12 months

4.  Start -up  300000/-  24 months

5.  Professional  400000/-  36 months

6.  Enterprise  500000/-  48 months

from the date of service termination and confirmation that no chargebacks have occurred.

 

5. verification refund set up cost.

When you do kyc  for onboarding after doing the whole process there will be a visit from our company to your office set up then only you can start your work other then the setup coast will be refunded . onceits get rejected in the verification process you will get your refund within 24 hours .

6. Contact Information

For any questions regarding this Refund Policy, please contact us at:
Teja Finance Private Limited
Registered office at H.No. 548, RampuraChhotaLambaArain Ajmer RJ 305813 
Email: contact@tejafinance.com
Phone:  +91-9193979891